Shipping Policy

From Nablus to your doorstep

At NAQSH, every bar begins its journey in Nablus, Palestine — crafted through a tradition preserved for over 1,000 years before making its way to you.

Processing Time

Orders are processed within 2–3 business days after purchase confirmation.

During launch periods or high demand, processing times may vary. We will always keep you updated.

Shipping Within the United States

All orders are shipped to addresses within the United States.

Estimated delivery time:

5–10 business days after the order has been shipped.

Please note that delivery times may vary depending on the carrier, location, and customs processing.

Pre-Orders

For pre-order items, your order will be shipped once the product arrives and is ready for fulfillment.

Estimated shipping timelines will be clearly communicated at checkout.

Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Customs & Duties

Customers are responsible for any customs fees, duties, or taxes that may apply to international shipments.

Damaged or Lost Orders

If your order arrives damaged or does not arrive, please contact us at [email] and our team will assist you.

Contact

For any shipping questions, contact:

[email]

Thank you for supporting a heritage craft from Palestine.